Starting next week, travellers will no longer have to complete paper forms before entering the Virgin Islands, officials announced Friday.
Instead, they will be able to provide their details using a new “Online Embarkation/Disembarkation Card System,” according to Government Information Services.
The system, a joint initiative between the Immigration and Customs departments, is scheduled to go live on Tuesday and become mandatory for all travellers by Jan. 1.
Premier Dr. Natalio “Sowande” Wheatley, the minister responsible for immigration and customs, said the “Online ED Card” will replace paper-based forms.
Besides simplifying and expediting the entry process, the system will enhance the management of traveller information, he added.
“The introduction of the ED Card system will reinforce the Virgin Islands’ reputation as a premier travel destination,” the premier said. “The benefits of the Online ED Card extend beyond the realm of immigration and customs. For both locals and tourists, this new system promises a secure, more seamless and user-friendly experience.”
Wait times
He added that travellers will be able to complete embarkation and disembarkation forms online before arrival, significantly reducing wait times at ports of entry.
“This streamlined process not only improves the efficiency of border crossings, but also enhances the overall visitor experience, making the Virgin Islands an even more attractive destination,” he said.
Acting Chief Immigration Officer Nadia Demming-Hodge said the initiative is part of broader modernisation efforts at her agency.
“The Department of Immigration is committed to harnessing technology to enhance our services and improve the overall experience for our clients while being able to manage risk and data effectively,” she said.
“This is just the beginning of our digital transformation, and we are excited to roll out more cutting-edge initiatives in the future.”
Mitigating risk
Acting Customs Comptroller Greg Romney said the system will help his agency mitigate risks caused by the increase in travellers to the territory’s shores.
“It also shows both departments’ commitment to working more collaboratively, especially in areas where processes are duplicated, to further streamline and maximise efficiency,” Mr. Romney added.
